Shipping Policy

Shipping & Delivery Policy

Last updated: December 19, 2025

Please review our Shipping & Delivery Policy carefully before placing an order. This policy applies to all purchases made through Zenhop.

Shipping & Delivery Options

We ship orders using trusted carriers including UPS, USPS, and FedEx. Delivery times are estimates and may vary based on location and carrier conditions.

Free Shipping

We offer free standard shipping on qualifying orders over $50. Free shipping may also be available during special promotions or loyalty programs.

Shipping Fees

Order Total Standard Shipping
3–5 Business Days		 Express Shipping
1–2 Business Days		 Next-Day Air
1 Business Day
$0 – $49.99 $4.99 $12.99 $34.99
$50 – $99.99 Free $12.99 $34.99
$100+ Free $12.99 $34.99

All delivery times are estimates and provided in good faith. Actual delivery dates may vary.

Order Processing Times

Orders are processed within 1–2 business days, excluding weekends and holidays.

  • Orders placed after 12:00 PM PST are processed the next business day.
  • Orders placed on weekends are processed on Monday.

International Shipping

At this time, Zenhop ships within the United States only. We do not currently offer international shipping.

Shipping Restrictions

Due to federal, state, and local laws, certain products sold on Zenhop may be restricted from shipment to specific locations.

Some botanical products, including kratom and other regulated items, may not be available for shipment to certain states, cities, or counties where they are restricted or prohibited by law. Availability may vary by product type and destination.

Kratom Shipping Restrictions

Kratom products are not shipped to locations where their sale or possession is restricted or prohibited under applicable laws.

Customer Responsibility: It is the customer’s responsibility to ensure that products ordered from Zenhop are legal in their delivery location. By placing an order, you confirm compliance with all applicable laws.

Delayed Orders

If your order is delayed for any reason, we will notify you as soon as possible and provide an updated estimated delivery date.

Additional Information

Zenhop reserves the right to update or modify this Shipping Policy at any time. Changes become effective immediately upon posting.

Questions About Returns?

Please review our Return Policy for information regarding returns and refunds.

Contact Information

If you have questions regarding this policy, please contact us: